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Updated 8 months ago

Troubleshooting Infinite Flickering Error Loops

Hey team, I am unable to open 2 particular logs. As soon as I try open them, I get into an infinite flickering loops of error message. Can someone help me with this @Team Portkey?
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13 comments
I have the lastest frontend update from the bottom left prompt to update.
If it helps, these 2 logs are different from others by having an error status, and hence I wanted to further check what happened in them, but can't open the log.
Thanks! We're looking into this.
@bhuvansingla Hi
Can you please try to use the app update option and retry to see the mentioned logs.

If the issue persists please let me know.
Hi @Roydev, I don't see a new prompt to update the app yet.
You can user clear cache or hard refresh of browser to load the latest bundles.
Ideally every-time the latest bundles should appear along with app notification after new deployment. In this case if it is not appearing, clear cache will be an alternative. Please do let us know if this does not resolve the issue.
I have now emptied cache and hard reloaded, but the issue persists. The side panel of the log partially loads before crashing the whole app.
If this helps you:
Attachment
Screenshot_2024-04-09_at_3.50.59_PM.png
Hi @bhuvansingla
We have identified the issue
As it seems, the sessionStorage is crossing over quota
We will release a update for same which should fixed the issue above
Okay, thanks @Roydev
Lemme know when it's live
The fix is available in production
please clear cache and retry
The issue should be completely resolved by now
Looks good now! Thanks Roydev!
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