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Production issue following latest update

@Vrushank | Portkey @Siddharth | Portkey

There is a production issue following the latest update. The prompt functionality has started breaking, and it seems that URLs are no longer being supported and that image inputs only expect base64 encoded images. Additionally, the LLM being used (GPT-4o) is encountering errors, with the dashboard displaying generation errors after the UI refresh for the same example that was working before the changes. Can you get this checked ASAP?

cc: @Sabbyasachi @visarg
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Hey @koishore
Can you please help us with little bit more information as we have tried with similar json with image_url (https and base64 both) and it worked fine
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[
  {
    "role": "user",
    "content": [
      {
        "type": "text",
        "text": "What is below image?"
      },
      {
        "type": "image_url",
        "image_url": {
          "url": "{{image_url}}"
        }
      }
    ]
  }
]

image_url was https://*
and model was gpt-4o

So can you please share the log id of generation and org id which will help us narrow down the issue
Also the screenshots are of old prompt page, can you please try our new prompt age and let me know if it is reproducible

Thanks for your patience
Here's the last failure traxe id: ffa4eb77-e6ff-451f-ace4-20b86d334a65

there were 1.3k failkures in the last 24 hours

The account associated is tony@foosh.ai

@Roydev does this work, or do you need more details?
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i used the compare on playground feature and the same prompt is working verbatim. no change. only my excisting prompt is not working
Hey @koishore thanks for pointing this out, let me get back on this!
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